WHAT OUR CLIENTS SAY
I have been with Cloud Real Estate for over 3yrs. Virginia Cloud was my agent on the purchase of our home and was absolutely amazing. Her attention to all of our needs was by far the best, she was always available to us for any questions we might of had, worked closely with the bank to make sure all of our documents where correct. I mean she was on vacation overseas and still checking on us, our entire experience was flawless. I will never use another agent. With that being said we where then in need of a management team for our old home. Angie Perez at the Cloud Management Team in Cove the office has now managed our home for 2yrs., she is amazing, her professionalism is above and beyond, not only does she pay attention to our needs as the owners but also the needs of the renter by staying on top of all maintenance issues. She continually goes above and beyond. She works late night and early morning constantly making sure everyone is taken care off. I would recommended both Virginia and Angie to anyone that would like to have a wonderful experience with this company.
16 Dec 2020
I rented from Cloud for around 10-11 years. They were always very quick & responsive to maintenance requests, respectful of privacy, polite, helpful & friendly. Most importantly they were honest, very fair & reasonable with move-outs & returning deposits. They also did not raise the rent or gouge me with every lease renewal. I definitely recommend Cloud Real Estate!! I'm stuck with another rental company now because the property was sold a few years ago through another realtor. They do everything pretty much the opposite of how Cloud did and can be very frustrating!! They barely respond to maintenance requests, pretty important issues too, such as termites eating one of exterior door frames as well as some drywall, shingles blowing off the roof (lots of them), the barely-large-enough concrete pad for the exterior HVAC unit was tilting very badly because the pvc drain tube was placed right next to the unit in the grass. It had eroded the soil under it so badly that the unit itself was not level AT ALL.
There is a great team effort and communication between staff members and tenants. Know that you have chosen the best professional and hard working Realtor agency when you rent with Cloud. Thank you!
03 Dec 2020
I have always had good maintenance service with cloud on repairs. Good vendors
I use Cloud as a property manager and they have done an excellent job. I've had bad experience with property managers in the past and they have been a breath of fresh air. I have been working with Angie Kasper specifically and she not only does right by me as the owner but she does her best to make sure the tenants are taken care of as well.
03 Jul 2020
I rented from this company for 2 1/2 years and it was my first time ever renting! I can honestly say i never had any problems with Cloud. They reached back to me whenever i needed them too and never bothered me for un necessary reasons! i recommend!
08 Dec 2020